Do I have to be a wine club member to receive HawaiianMiles?
No, you certainly do not! You can purchase individual wines, wine by the case and you will earn 5 HawaiianMiles for every dollar spent.

How does it work?
For Hawaiian Wine Club members, every shipment earns you 5 HawaiianMiles per dollar spent on all wine club shipments and orders (excluding shipping, handling and tax).

What is the Vinesse’s “satisfaction guarantee”?
At Vinesse, we're only satisfied when you are. Taste in wine is uniquely personal, and varies widely between individuals, but the wines we ship all exceed our high Quality, Value, Variety, and Interest criteria. We guarantee not just our wines, but your satisfaction. Our policy is simple. If you don't enjoy a wine or other product you receive from us for any reason, call us within 30 days and we'll replace or refund your purchase.

How can I reach Vinesse?
You can reach us at 1-800-823-5527, 8:00 AM to 5:00 PM Pacific Time, Monday through Friday. You can also write to Vinesse at the following address:

822 Hampshire Suite E
Westlake Village, CA 91361
Fax: 805-496-4311

How much does the shipping cost?
Shipping costs for wine within the Continental U.S. are applied using the following rates and will appear in the shopping cart before you complete your transaction. The carrier and service speed may vary by state and time of year. The shipments will be delivered by UPS Ground or Golden State Overnight. An additional surcharge will be added to all deliveries in Alaska and Hawaii.  New Hampshire State Sales Tax will be added to all products shipped into New Hampshire.

All carriers specify that wine orders require a person at least 21 years of age sign for your delivery. The use of a business address can help expedite delivery by a day and often makes the signature requirement easier.
For all wines, pricing is applied per bottle according to the chart below. Quantities listed represent box sizes used for shipping. For quantities not listed, go to next higher quantity. Quantities over 12 will ship in two or more boxes.